1. When will my order be shipped?
Orders take up to 2-3 business days to be processed in our system. Once your order is processed and ready to ship, you will receive an email confirmation with your tracking details.
Please Note: Orders placed Monday-Friday before 11 AM EST will begin processing that day, excluding holidays, and usually ship within 1-2 business days pending availability and credit verification. All orders placed after 11 AM EST will begin processing the next business day. Orders placed on Friday after 11 AM EST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for order verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE WEEKENDS OR HOLIDAYS*
2. How can I track my order?
Once you have placed your order, you will be receiving an email confirmation stating that your order has been received. Once we have shipped your order, you will receive an email confirmation with your tracking details.
3. When should I expect my Pre-Order items?
Refer to the estimated ship date noted on under the item description. Please Note: Pre-order shipping dates are for estimation purposes only; items may ship before or after the estimated shipping date.
4. Do you have a sizing chart?
There is a size guide that is linked to every product which can be found in product details area of each swimsuit. You can use this to help you determine the appropriate size for your order. Please keep in mind that sizing and cut will vary between different styles. Please contact us via email at email@example.com if you need additional assistance choosing your correct size.
5. Which payment methods do you accept?
We accept the following credit cards: Visa, MasterCard and American Express as well as PayPal.
6. Do you offer Price Adjustments?
Unfortunately, promotions cannot be applied to previous orders. Considerations will ONLY be made if the order was placed the same day as an ongoing current promotion (ie: forgot to enter offer code).
7. Do you ship outside of the United States?
Yes, international shipping is available.
8. What should I do if I have not received my package, but tracking shows delivered?
Oh no! If your package shows “DELIVERED” however, you have not received it you should reach out to the carrier immediately. They will assist you opening a lost package claim and conduct the investigation on their end. All claims must be submitted by the customer/receiver.